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The Work  /  Critical Issue Forums
Forum Series

The problems that won't wait.

Critical Issue Forums are working sessions on the operational problems utilities face right now, organized around the silos of a real utility. Each forum is convened by the Center for Operational Excellence and leaves behind something usable: a recording, a workshop summary, the practice compiled in the room.

The overarching theme

Integrated System Planning & Operations.

One thread runs through every forum below: planning and operating the system as a single, integrated whole. Start here, then scroll the silos.

The utility, silo by silo · scroll → and jump to a forum
01 · Load Forecasting

Mapping the load forecasting landscape.

Convened by AEIC's Center for Operational Excellence · ongoing series

The forecast is the foundation under every capacity decision, and it now has its own track. Forums mapped load forecasting across transmission and distribution, and the work continues as a multi-session Workshop Series.

On its own track
  • 2026 Workshop Series in progress
  • Pod A · Methods & curves
  • Pod B · Tools & benchmarking
  • Pod C · Data pipelines & the business case
02 · Integrated System Planning

Planning the system as one.

Convened by AEIC's Center for Operational Excellence · utility planners and forecasters

Part of the Integrated Distribution System Planning workstream, this workshop took on load forecasting and interconnection together, connecting long-range planning to the day-to-day operations that have to deliver it.

03 · Data & Communication Strategies

Enhancing grid performance through data.

Convened by AEIC's Center for Operational Excellence · utility leaders, data scientists, industry experts

A two-day workshop on modernizing grid infrastructure through data-driven strategies: integrating real-time analytics, overcoming the data silos that slow utilities down, and strengthening the communication networks underneath the grid.

Focus areas
  • Real-time data analytics
  • Breaking down data silos
  • Communication network strategy
  • Data-driven grid performance
04 · Asset Health & Substation Modernization

Modernizing substations for the future grid.

Convened by AEIC's Center for Operational Excellence · executives, engineers, asset managers, data specialists

A two-day workshop on advancing asset health and substation modernization: adapting to capital constraints and risk-based planning while integrating predictive analytics, digital substation technologies, and cross-functional governance.

05 · Data Center Connections

Powering the data revolution.

Convened by AEIC's Center for Operational Excellence · utilities, data center developers, industry experts

Integrating fast-growing, unpredictable data center loads into the grid: the energy demand growth and infrastructure lag straining reliability, voltage stability, and power quality, and how utilities are responding.

06 · Fleet Electrification

Electrifying fleets for a sustainable future.

Convened by AEIC's Center for Operational Excellence · utilities, vehicle OEMs, solution providers · Denver

Two days in Denver on accelerating fleet electrification: transitioning utility internal fleets to electric with the right infrastructure readiness, smart charging design, and realistic planning for the grid behind the fleet.

07 · Inverter-Based Resources & DERs

Operationalizing DERs in a two-way grid.

Convened by AEIC's Center for Operational Excellence

As distributed generation and inverter-based resources scale, the grid has to run two ways at once. The forum worked through operationalizing DERs and battery energy storage in real operations, not just on paper.

08 · Grid Resilience & Asset Reliability

The future of grid resilience.

Convened by AEIC's Center for Operational Excellence · virtual workshop

Keeping the system dependable as weather, load, and complexity all climb at once. This virtual workshop looked at the future of grid resilience and asset reliability, and the risk-based investment that holds them up.

09 · Safety, Risk & Workforce Training

Safety and workforce for resilient operations.

Convened by AEIC's Center for Operational Excellence · virtual workshop

Safety, risk, and workforce training for resilient grid operations: building the skilled workforce and the safety culture a more complex, more electrified grid will demand.

Focus areas
  • Operational safety
  • Risk management
  • Workforce training and readiness
  • Resilient grid operations
10 · Data Governance

Data governance for resilience and reliability.

Convened by AEIC's Center for Operational Excellence · virtual workshop

Turning utility data into a trusted, shared asset that decisions can actually rest on. The forum took on data governance for grid resilience and reliability, the foundation the rest of the silos depend on.

Focus areas
  • Data quality and integrity
  • Ownership and stewardship
  • Governance frameworks
  • Trusted, decision-ready data
11 · Optimization & Data Engineering

The engineering under grid modernization.

Convened by AEIC's Center for Operational Excellence · virtual workshop

The plumbing and the math that make modern grid operations possible. This virtual workshop worked through optimization processes and data engineering for grid modernization, and the operational efficiency they unlock.

Focus areas
  • Process optimization
  • Data engineering
  • Grid modernization workflows
  • Operational efficiency
12 · Next-Generation Control Center

Reimagining grid operations.

Convened by AEIC's Center for Operational Excellence · utility leaders and industry partners

Unifying data, systems, and people to improve reliability, resilience, safety, and customer outcomes. The workshop charted practical pathways from siloed monitoring to coordinated, data-driven operations grounded in governance and common architecture.

Focus areas
  • Unified operations
  • Common data architecture
  • Governance and continuous learning
  • Reliability, resilience, safety
Where it connects

The forums feed the rest of the work.

Put your team inside the work.

One utility membership opens the Critical Issue Forums and every other committee and program to your whole organization.

See membership   See the work